Clear terms. Everything in writing.

These are the North Porch Websites launch service terms, updated September 8, 2026. Your written order confirms the service provider’s legal identity, contact details, page list, price, and any agreed changes before payment. The public form is an enquiry; it does not create a paid order.

The website package

We create up to five agreed pages for an English-language home-service website, normally Home, Services, About, Projects, and Contact. We draft copy from facts you provide, adapt the design for mobile screens, add service descriptions and approved photos, and include an enquiry form, page titles, search descriptions, a sitemap, and connection to your domain.

The package includes one consolidated revision round and your written approval of the exact version before publication. It excludes booking systems, ecommerce, custom software, extra languages, advertising, and ongoing search marketing. Additional work receives a written quote first. We do not guarantee sales, traffic, or search rankings.

Prices & payment

The first three distinct accepted customer orders can reserve introductory pricing of C$499 setup: C$250 deposit and C$249 remaining balance. Standard setup is C$999: C$500 deposit and C$499 remaining balance. Monthly care is C$99. Your price is fixed on your written order; an enquiry alone does not reserve a place. Amounts exclude applicable configured taxes and separately agreed third-party costs.

The deposit begins the project. The remaining balance and first care month are requested only after approval and when content, domain, and publication arrangements are ready. That final payment is C$348 for an introductory order or C$598 for a standard order, before applicable tax. Monthly care starts with this payment and renews monthly. If North Porch causes a publication delay after payment, we credit the delayed service period.

Timing & your materials

We target a first preview within three business days of receiving the deposit and complete intake. Customer feedback, missing materials, domain access, and third-party issues can extend the launch date. You supply accurate business facts and have permission to use your text, logo, photos, and reviews. We do not invent credentials, reviews, or project results. Public examples are fictional demonstration concepts.

Monthly care

Care covers hosting, technical maintenance, enquiry notifications, email support, and up to 30 minutes of minor content updates each month. Unused editing time does not accumulate. Larger changes receive a written quote. Enquiries are stored before email notification is attempted; notification failures are reviewed and retried. A failed renewal creates a review task and does not immediately remove your website.

Your domain, cancellation & export

You retain your domain and supplied content. Domain registration and renewals remain your responsibility unless separately agreed. Once setup is fully paid, you can cancel care at the end of a paid month and receive a standalone export of your published pages, styles, and permitted assets. The management dashboard and factory software are excluded. Third-party assets remain subject to their own permissions.

If you move hosts, the managed enquiry form must be reconnected to a new service. The export supplies clear telephone and email contact options in its place, plus migration instructions. Arrange your new hosting before the end of the paid period. Cancellation is managed through the customer billing area or requested in writing.

Refunds & disputes

If you cancel before production starts, we refund the deposit. Once production starts, the deposit covers work completed; exceptional disputes receive a manual review. No automatic penalty is applied. Tell us about any problem in writing so we can review the facts and agree on the next step. These terms do not remove rights that applicable law gives you.

Written support

Use your private customer workspace for approvals, questions, and ongoing changes. Keep its link private; links expire and can be replaced. Before you are a customer, send a project enquiry. The written proposal provides the confirmed business contact and mailing details before purchase.